Frequently Asked Questions

MobiPay is Namibia’s first mobile payment solution. Transfer money, buy airtime and electricity, make Point of Sale payments at supermarkets or retailers and pay bills! All from your mobile phone!

• It works on all networks (TN MOBILE, MTC) and with all mobile phone models.
• You only have to register with MobiPay and load your account, for free! Now you can make use of MobiPay!
• Your cellphone number will be your MobiPay account number, that’s how easy it is!!!

• What do I need to get the mobile wallet service for my clients?
  • You can contact our payments team here
• Does it by default work with any mobile network operator?
  • The wallet service can be configured to work with any mobile network operator of your choice.
• Is this service only available for the Namibian market?
  • The service can be used in any country worldwide. Please contact us for more information here

• How do I sign up for your value added services?
  • You can contact our payments team here

• What if my wiCode does not work?
  • It might be that your wiCode expired. A wiCode is valid for 15 minutes only unless otherwise stated.

You can contact our payments team here

You can contact our payments team here

• Where can I use my Fleet card?
  • You can use your fleet card at selected fuel stations. For a complete and up to date list of fuel stations please contact our call centre at +26461 236624.
• Who can make use of the fleet card?
  • The fleet card can be offered as a service to both individuals as well as companies.
• How do I register for a Fleet card?
  • You can contact our payments team here